Testimonials

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Carl Dahlman
2017-07-20, 12:57
I would like to thank the owners and workers who repaired my 2005 Bayliner quickly and reasonably. I felt confident that they would do the job well and most importantly, HONESTLY. I was told more than once that I was appreciated. That made me feel good. Again, thank you and may God continue to bless you.
Chad Solsvik
2017-07-19, 19:17
Our boat broke down on july 3rd, it was so bad we couldnt even get the trim up to pull it out of the water. Ben and Andrea personally came down to the dock and loaded it up on the trailer. I can never thank them enough for the service and attention. They truly care about people, not just your boat. Ben and Andrea are amazing....
Don Dineen
2017-04-01, 19:50
The did first rate work repairing our Jeep. It had been misdiagnosed by others and quickly identified and repaired in a timely manner. Excellent work.
Don Dineen
2017-03-31, 16:54
The repair work on our Jeep was mis diagnosed elsewehre. Ben had it figured out in minutes and within a couple days the thing was back on the road in tip top condition. Excellent shop.
Steve Meyer
2016-05-25, 17:20
I've tried four different boat mechanics the last several years trying to find someone I can trust to service our boats. I stopped by Ben's shop last year after one of our speedboats sank. He did all the repairs at a fair price and got the boat running better than ever. Every time I've been in there since he has gone out of his way to take care of us and get our boats back on the water. I can't recommend him highly enough. Steve Meyer Lutherhaven Ministries
Scott M.
2016-05-02, 15:35
If you're looking at this website for Quality Auto and Marine Repair - you don't need to look further. CALL THEM! You will not meet or do business with a more honest, hard working team anywhere. From my first phone call with Andrea, I felt her professionalism and understanding of my situation. She immediately knew what we were looking at fixing. I brought in a 27' Bayliner that needed some love. I had no idea how much love. Ben was a complete savior by fixing all of the special fixes that had been done on our boat previously. My power steering had been bypassed....Dashboard switches and wiring completely rigged for failure... And several "normal" repairs completely fixed. Ben was so thorough in making sure that we had a safe working boat! However, at no point did I ever get the feeling that I was being duped. (you know you've felt it in the past) And I wasn't. Typically when "marine" is in the name it means more expensive. With Ben and Andrea "Quality" is the key word as mentioned in most of these reviews. There's a reason for that! I was prepared for a much bigger bill for a LOT of work. Ben will tell you that he just wants it to be fair. They are that and more. (They met me at the shop on their only day off to pick up my boat because it was sunny out!) All of the fixes/repairs work and done with an extremely fair price. We will never go anywhere else! Thank you Andrea and Ben!
Audra G
2016-02-11, 21:05
They fix my minivan. They just don't work on boats. Very honest. Even though my van needs to go back. Ben did a very great job of being honest and what was wrong with it. I will always use these guys. They treat you like family. Quality says it all in the name. Thank you.
Adam L
2015-08-06, 08:39
Ben, Andrea and Co provided me with the best service I have gotten from a business in a very long time. My wife and I and a group of friends were in CDA for our annual lake vacation when we had engine issues with our boat. Our seawater pump trashed and I called Quality at almost 3pm - Andrea was so accommodating and said 'bring it in right now - we'll squeeze it in because I want you to enjoy your vacation out on the water'. They overnighted the new pump and had it installed by noon the next day! Got the boat back on the water but realized I had more problems - when the pump went I cooked the head gaskets. I showed up unannounced on Quality's doorstep the next morning. Ben said he would work on the boat himself (on his day off) to get us back up and running. Between that day and him being up working on it at 5am the next morning, he rebuilt the top end of my engine in less than a day and a half (it was done by 10am for less $ than what he quoted me!)! Back home I can't even get an oil change on my boat that fast!
As everyone else here has said, Quality's name says it all! They saved our vacation :) This is how a business should be run.
Thankyou so much Ben and Andrea and I wish you continued success!
John Balison
2015-07-02, 11:19
Had a boat that had been stored for 7 years it needed a new starter and complete workup. Stuff I just didn't have time or energy for after working 70 hrs a week..I called around and none of the big marine places and some of the smaller ones too didn't have time to answer a question much less Mork on it..and most wouldn't accept new customers unless you bought a new boat..I called andrea and she was super nice and said bring it down we will squeeze it in. This was saturday, she said ben would probably get to it in a few days maybe have it done by Wednesday..I was driving in my truck on Monday and Andrea calls and says "it's done!"..I picked it up and they helped hook it up and we're so nice to deal with I took it to faragut state park by our house through it in water started up runs great.. Thanks so much to Andrea,Ben, and Ryan..if I get into a project I can't tackle I will definitely take it here...GREAT PEOPLE! Thanks guys
Brian Cowan
2015-07-02, 11:16
Ben,
Thanks for taking the time on listening and helping me with my vacation. Boat had a bogging issue with a 850 double pumper and you made some great suggestion and even pulled the boat off the truck to help without an appointment. You guys rock! Thank you.
Brian
2015-07-02, 07:11
Ben,
Thanks for taking the time on listening and helping me with my vacation. Boat had a bogging issue with a 850 double pumper and you made some great suggestion and even pulled the boat off the truck to help without an appointment. You guys rock! Thank you.
Steve
2015-07-01, 12:48
They saved my summer by building a new engine for my boat in less than a week, even with lot's of modifications. Great people and great work done. Very trust worthy and professional company.
Aaron Rosenkrantz
2015-06-22, 13:52
I don't think I could say enough good things about these guys. The service is amazing and they do everything they can to get you back on the water. I wish they were closer (200+ miles away), but the way we were treated and the people they have working there will definitely make up for the drive. Thanks again guys!!
bob
2015-05-11, 14:03
The reviews on this shop are spot on, I was having a problem with my boat going into gear. Took it in told Ben the owner what it was doing he went out to the boat made a few adjustments and fixed my boat didn't even charge me I am so impressed by the honesty and service that I received. I plan on taking my auto and boat repairs to this shop.

Thank you Ben and Andrea
Tracy
2015-02-26, 19:20
I was informed by another mechanic I needed a new motor in my 2005 f150. Another mechanic had supposedly replaced my timing chain and parts but continued to have same issues. Took it to Ben and immediately said engine was fine and timing chain needed done. He immediately opened up that night and called me to let me know that the last mechanic had not done the work I paid for. He found other things that the other guy messed up. He has kept me informed and showed me everything that was done from other guy and showed me what parts he was installing each step of the way. Not to mention did it in two day period. You just don't get this service from any other shop these days. I wish I had used Ben the first time. I know I will use no other shop from now on. Not to mention fixed extra and still kept it under quoted price. These folks just make you feel like friends when you walk unlike others that treat you like a number.
Ron
2014-11-06, 13:12
The Last, Honest, Great American Mechanic. Service so true to its name Quality . Ive had them install 2 ford engines replacing fords problem Cam phaser issue. Not only was there workmanship excellent, they stood behind the work with excellent customer service after the work was completed.
Would not hesitate to use the for any mechanical issue in the future.
Satisfied Customer.
Guest
2014-06-10, 17:27
We recently took our 2004 Ford superduty to Ben and Andrea at Quality Auto & Marine to have major work done. Ben came recomended from a radom person telling me how satisfied he was with the work that they had done for him. From the first time we talked with Ben to the day that we picked up our truck, the service that we recieved was great, the work on our truck was perfect, he even callled us on thier day off to make sure the truck was runing perfectly. This type of service is what every shop should strive for. We will continue to bring all of our repair work to Quality Auto & Marine. Every person we talk with about auto repair gets an overdose of Quality Auto & Marine.

Dan & Diane
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